MRA Bakery & Restaurant

Policies & certifications

QUALITY PRACTICE & CERTIFICATIONS

Conscious about quality, focused on hygiene MRA strictly adheres to ISO 9001 : 2008 standards, from the time food is received, prepared and produced. Regular audits of all our facilities and suppliers facilities are undertaken by our in house quality team as well as external agencies to ensure that our products and services add significant value to customer needs. The in-house team constantly monitors the food production process and the hygienic conditions of all equipment and the working environment. Facility temperatures are also kept conducive to meet food safety standards. Our staff receives extensive training to ensure complete adherence to ISO 9001 : 2008 standards.

FOOD SAFETY POLICY

To ensure that all food supplied to our customers are produced hygienically to the highest standards of safety, unmatched quality, and dedicated services to achieve Total Customer Satisfaction.

To be able to reach this goal, the company will ensure that our staff is well trained on complying with the legislative requirements set by the local regulatory unit as well as other pertinent standard related to the Safety and Health Environment. The company is dedicated in purchasing good quality raw materials from approved supplier and handles food with utmost care.

In essence, at MRA Bakery, we firmly believe that Safety is everyone’s responsibility.

MANAGEMENT POLICY

The management is dedicated towards introduction of training programs at all levels to improve the skills and techniques of all employees. MRA Bakery possess a highly dedicated management team who overlooks the principles set in order to provide the highest customer satisfaction in terms of food quality and safety.

The top management of MRA Bakery is committed to comply with the requirements of HACCP standards, and continually improve the effectiveness of the Quality Management System through employee participation and regular reviews.

This Quality Policy is communicated by the management to all employees to create and enhance awareness and is reviewed periodically for it suitability and stability